Incident/Accident Investigation Course        


Course Content:

 Part A: Introduction; overview and important information

Module 1: Introduction and general responsibilities

  • Overview
  • Purpose of investigations
  • Definitions and terminology
  • Legal responsibilities (OHS Act and MHS Act)
  • Chief Directorate OHS - Mines
  • Powers and rights of inspectors (OHS Act and MHS Act)

 Module 2: Incident investigation overview

  • Type of workplace incidents (Including loss control and near-misses)
  • Incident ratio study and probability
  • Incident cost
  • Incident reduction and prevention
  • Investigators
  • Employee involvement
  • Time frame for formal investigations
  • Reporting procedures for Occupational Injuries and Diseases
  • Correct recording of incidents

 Module 3: Incident investigation process 

  • The six key questions (Who, what, when, where, why and how)
  •  Preparing an investigation kit

Part B: Conduction the investigation

Step 1 - Investigate the incident

  • Initial response (Secure the scene)
  • Collecting facts
  • Physical evidence
  • Eyewitness accounts
  • Conducting interviews
  • Developing the narrative

Step 2 - Identify causes

  • Contributing factors
  • Determining causes
  • Root Causes (Root cause analysis)
  • Indirect Causes
  • Direct causes

Step 3 - Report the findings

  • Analyzing facts
  • Report writing

Step 4 - Take corrective action

  • Focussing on the purpose
  • Corrective actions
  • Information obtained during the investigation

Step 5 - Implementation

  • Follow up of recommendations
  • Assigning responsibility
  • Communicating the results

Step 6 - Evaluate the effectiveness

  • Monitoring the effectiveness of corrective action
  • Follow up of corrective measures

Who should attend?

  • Managers/supervisors
  • Safety officers
  • Appointed incident investigators
  • Health and Safety Representatives
  • Health and Safety Committee Members
  • Union representatives
  • Persons involved with the day to day activities of Health and Safety Representative and Committees

Course material includes
‘‘Flow Charts’’, ‘’Legal Registers’’, ‘‘Incident Reporting and Investigation Templates’’, ‘‘Sworn Statements’’ ect.

Purpose of the Course:

The purpose of incident investigation is to identify the root cause(s) of incidents in order to take corrective action and to implement the necessary controls to prevent further occurrences of such events. Effective recording, reporting and investigation of nonconformity, is an important part of an effective occupational health and safety program. Organisation should establish, implement and maintain procedure(s) to record; investigate and analyse incidents in order to: 

  • determine underlying Health and Safety deficiencies and other factors that might be causing or contributing to the occurrence of incidents;
  • identify the need for corrective action;
  • identify opportunities for preventive action;
  • identify opportunities for continual improvement;
  • communicate the results of such investigations.

The results of incident investigations shall be documented and maintained.

The qualifying learner will be capable of:

  • Describe responsibilities for incidents
  • Explain the legislative requirements applicable to the investigation and reporting of incidents
  • Explain when and why to report workplace incidents
  • Explain why incident investigations should be performed
  • Explain when an incident investigation should be performed
  • Explain who should perform the incident investigation
  • Identify the different types of workplace incidents
  • Identify the causes of incidents
  • Reporting the findings of the investigation
  • Analyzing the facts of the investigation
  • Writing the incident report
  • Making recommendations in order to take corrective action
  • Communicating and following up the recommendations of the incident
  • the effectiveness of
  • Evaluate and monitor the effectiveness of the corrective action
  • Outline the steps of incident investigation



  • R 2740-00 (incl. Vat) per delegate
  • Price include course material, certificates, legislation and catering/ refreshments 
  • Safe and secure parking 

For further information contact:

  • Deidre at telephone (012) 666 8284

  • Fax:  (086) 547 2636 or (012) 661 1411

  • Mail: deidre@labourguide.co.za 

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