Shop Steward Training 


(Full Day Workshop) 



28 August 2019: Emperors Palace Convention Centre



Online Booking Form



  Click here to download registration forms for 28 August 2019: Emperors Palace Convention Centre



Table of contents 


Module 1: The role of the shop steward

  • Functions and duties of shop stewards

  • Roles and responsibilities 


Module 2: Rights of employers and employees

  • Employee rights

  • Employer rights 


Module 3: Overview of the Basic Conditions of Employment Act 


3.1        Regulation of Working Time

  • Hours of Work and Overtime

  • Lunch and coffee breaks

  • Sunday Work; Night Work

  • Public Holidays 


3.2        Leave

  • Annual Leave

  • Sick Leave

  • Proof of Incapacity

  • Maternity Leave

  • Family Responsibility leave)

  • Absenteeism 


3.3        Termination of Employment

  • Notice of termination

  • Payment instead of Notice

  • Payments on Termination

  • Certificate of Service 


Module 4: Overview of the Labour Relations Act 


4.1       Collective Bargaining

  • Trade Union Representatives

  • Trade Union access to the Workplace

  • Deduction of trade union subscriptions or levies

  • Leave for Trade union activities

  • Disclosure of Information

  • Organisational rights I collective agreements

  • Disputes about organisational rights 


4.2       Collective Agreements

  • Legal effect of collective agreement

  • Disputes about collective agreements

  • Agency Shop Agreements

  • Closed shop agreements 


4.3     The Commission for Conciliation, Mediation and Arbitration (CCMA) and Bargaining Councils 


4.4        Schedule 8: the Code of Good Practice on dismissal              

  • Introduction

  • Fair reasons for dismissal

  • Automatic unfair dismissals

  • Standard of conduct

  • Progressive discipline

  • Dismissals for misconduct

  • Fair procedure

  • Disciplinary records

  • Dismissals and industrial action

  • Probation 


Module 5: Grievance procedures

  • Interests of employees and the employer

  • Exclusions from grievance procedure

  • Evolving industrial relations

  • Time limits

  • Assistance of grievance procedures

  • Resolution of a grievance

  • Additional evidence and information

  • Further remedies

  • Recordings and minutes 


Module 6: Workplace discipline

  • Disciplinary code and procedures


Module 7: Disciplinary sanctions

  • Verbal warnings, Written warnings, Final written warnings, Suspension without pay 


Module 8: How to assist members/ fellow employees-


8.1       Disciplinary Hearings


8.2       Poor Performance (Incapacity) 


8.3       Operational Requirements (Retrenchments) 


Module 9: Unfair labour practice


Who should attend?

  • Union officials, shop stewards, employment relations managers/ practitioners, general managers, line managers, HR Managers, individuals that assist fellow employees in the workplace in general including in disciplinary hearings. 


Course outcome

  • After completion, participants should be able understand the roles, functions and responsibilities of shop stewards.

  • Delegates will be able to understand the disciplinary procedures, including how to identify and categorise transgressions, implement appropriate procedures and represent the company or an employee at a disciplinary hearing.

  • Delegates will be more equipped to assist and advise fellow employees and managers. 



  • R 3190-00 (incl. Vat) per delegate

  • Price include course material, certificates of attendance, legislation and catering/ refreshments 

  • Safe and secure parking


For further information contact:

  • Hanlie or Peraldo at (012) 661 3208

  • or  



Online Booking Form


  Click here to download registration forms for 28 August 2019: Emperors Palace Convention Centre







Case Law Summaries and Articles


Can employees be dismissed for refusing to accept new terms and conditions of employment?

Can an employer dismiss employees because they refuse to agree to a change to their terms and conditions of employment? An initial answer may be, “yes”.

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Escape route: “Resignation with immediate effect”

The latest case in the ‘disciplining employees who have resigned with immediate effect’ saga has brought about more uncertainty as to whether an employee who resigns with immediate effect shortly before a disciplinary hearing can avoid disciplinary action and subsequent dismissal.

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Consolidated, comprehensive or general final written warnings

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